About the Citizen Support Portal

The Citizen Support Portal which is an initiative of the Prime Minister’s Office, is an online service which allows citizens to directly transmit their requests, share their concerns and ideas with Ministries, departments, parastatals and local authorities through Citizen's Advice Bureaus. They can also keep track of their requests through a ticketing system. 

More than just a platform to address individual requests of citizens, the Citizen Support Portal provides the Citizen Support Unit a broader picture of the needs of the population. It therefore enables the Government to allocate resources more efficiently based on the different categories of complaints received in the different regions.

www.csu.mu allows the government to become more citizen-centric with the aim of building a modern and better Mauritius.